01Acceptance of Terms
By creating an account, booking an appointment or using this website, you agree to these Terms of Service. If you do not agree, please do not use our online services.
02Appointments and Bookings
Online bookings are subject to slot availability and clinic hours. A booking is only confirmed once you receive a confirmation from our team. We may reschedule an appointment when necessary and will inform you as early as possible.
03Payments
You may pay online in full, or per session (the first session when you book, the others on each visit), or pay at the clinic. What you paid online is deducted from your bill at the clinic. All services, packages and promos are non-refundable once paid (No-Refund Policy). Please refer to the payment policy shown during booking for the rescheduling rules.
04Cancellations and No-Shows
Please cancel or reschedule at least 24 hours before your appointment. Late cancellations and no-shows are not refunded and may affect future bookings.
05Treatments and Consultations
Results vary from person to person. Our licensed professionals may decline or adjust a treatment after assessment for your safety. Please disclose any medical conditions, allergies and medications before your treatment.
06Your Account
You are responsible for keeping your login details private and for the accuracy of the information in your profile. Profile photos are reviewed by our team before they appear.
07Changes to These Terms
We may update these terms from time to time. The latest version is always available on this page.
08Contact Us
For questions about these terms, please contact us through the details on our website.